Core Values

The Board of Directors of N Brown Group plc recognises that the Group's responsibilities extend beyond enhancement of shareholder value. The Board believes that the interests of the company's various stakeholder groups can be addressed through sound management practices.

As a leading home shopping, fulfilment and financial services company, the Group is committed to offering quality, value, choice and high standards of service to all its customers. The Group will continue to explore new products and channels to market in order to meet and exceed our customers' needs and expectations.

The Group recognises its responsibility to take appropriate measures to ensure that all goods and services offered to its customers are produced and supplied under acceptable conditions with regard to labour rights, health and safety and environmental considerations.

Our people are a key asset and the Group seeks to provide a culture and working environment that encourages individuals to realise their potential.

The Group is aware of its environmental responsibilities and participates in a number of schemes intended to reduce the environmental impact of its operations, including recycling and energy management programmes.

The Group is committed to investigating and, where appropriate, addressing instances of non-compliance that come to its attention through either its own management systems or other sources.